Soul Care Counselling Logo
FAQs

Frequently Asked Questions

Answers to common questions about sessions, rates, policies, and more.

Where are you located?

We provide virtual therapy all over Canada. We do not provide in-person services at this time.

How long are sessions?

Individual therapy sessions are typically 50 minutes, while group sessions may be 60-90 minutes depending on the program.

What are your rates?

Our rates vary by service and clinician. We offer sliding scale options to make care accessible.

Do I need a referral?

No referral is required. You can book directly through our online system or contact us for a free consultation.

What payment methods do you accept?

We accept credit cards, and e-transfers. Payment is due 24 hours before the session takes place.

What is your cancellation policy?

We require 48 hours notice for cancellations. Late cancellations are subject to a fee.

Do you only work with faith-based clients?

Though our practice offers faith-based support, we’re honoured to work with clients from diverse backgrounds and belief systems.

Do you see clients outside of Canada?

Currently, we only provide services to clients within Canada due to licensing requirements.

How many sessions do I need to commit to?

There's no minimum commitment. We work with you to determine the right approach, whether that's single sessions or ongoing therapy.