Question 1

Where are you located?

Accepted Answer

We provide virtual therapy all over Canada. We do not provide in-person services at this time.

Question 2

How long are sessions?

Accepted Answer

Individual therapy sessions are typically 50 minutes, while group sessions may be 60-90 minutes depending on the program.

Question 3

What are your rates?

Accepted Answer

Our rates vary by service and clinician. We offer sliding scale options to make care accessible.

Question 4

Do I need a referral?

Accepted Answer

No referral is required. You can book directly through our online system or contact us for a free consultation.

Question 5

What payment methods do you accept?

Accepted Answer

We accept credit cards, and e-transfers. Payment is due 24 hours before the session takes place.

Question 6

What is your cancellation policy?

Accepted Answer

We require 48 hours notice for cancellations. Late cancellations are subject to a fee.

Question 7

Do you only work with faith-based clients?

Accepted Answer

Though our practice offers faith-based support, we’re honoured to work with clients from diverse backgrounds and belief systems.

Question 8

Do you see clients outside of Canada?

Accepted Answer

Currently, we only provide services to clients within Canada due to licensing requirements.

Question 9

How many sessions do I need to commit to?

Accepted Answer

There's no minimum commitment. We work with you to determine the right approach, whether that's single sessions or ongoing therapy.

Frequently Asked Questions

Sessions